Delivery Rules

Delivery Policy

Last Updated: June 6, 2026

Welcome to ArTopShop.
Please read our Delivery Policy carefully to understand our shipping and delivery process.

Delivery Policy for ArTopShop

At ArTopShop, we are committed to delivering your products safely and quickly across Bangladesh.

We import quality products directly from China and work hard to ensure smooth and reliable delivery service for all customers.

1. Delivery Coverage

We currently provide delivery services all over Bangladesh through trusted courier partners.

2. Delivery Time

Estimated delivery time:

  • Inside Dhaka: 1–3 Working Days
  • Outside Dhaka: 2–5 Working Days

Delivery time may vary during:

  • Public holidays
  • Natural disasters
  • Courier delays
  • High order volume periods

3. Delivery Charges

Delivery charges may vary depending on:

  • Customer location
  • Product size or weight
  • Courier service

Delivery charge will be shown during checkout or confirmed by our support team.

4. Order Processing

  • Orders are usually processed within 24 hours
  • Orders placed after business hours may be processed on the next working day
  • Customers may receive a confirmation call or message before shipment

5. Cash on Delivery (COD)

We may offer Cash on Delivery (COD) service in selected areas.

Customers are requested to:

  • Receive calls from delivery agents
  • Provide correct address and phone number
  • Be available during delivery time

6. Delivery Conditions

Customers must check the package carefully at the time of delivery.

If you receive:

  • Wrong product
  • Damaged item
  • Missing accessories

Please contact us immediately with proper proof/unboxing video.

7. Failed Delivery

Delivery may fail due to:

  • Incorrect address
  • Unreachable phone number
  • Customer unavailable during delivery

In such cases, re-delivery charges may apply.

8. International Shipping

Currently, ArTopShop mainly delivers within Bangladesh.
For international shipping inquiries, customers may contact us directly.

9. Courier Delays

ArTopShop is not fully responsible for delays caused by third-party courier services, weather conditions, political issues, or unforeseen circumstances.

However, we always try our best to ensure timely delivery.

10. Contact Us

For delivery-related questions or support:

🌐 Website: ArTopShop Official Website

📧 Email: support@artopshop.com
📞 Phone: +8801XXXXXXXXX

Thank you for choosing ArTopShop.
We appreciate your trust and support.